Kebijakan Privasi

1. Ruang Lingkup

This Policy describes the types of personal data the Company collects from individuals, and how the Company processes, shares with third parties, and secures that data.

Kebijakan ini berlaku untuk informasi yang berkaitan dengan individu yang teridentifikasi atau dapat diidentifikasi. Individu yang dapat diidentifikasi adalah seseorang yang dapat dikenali secara langsung, atau melalui kombinasi informasi tambahan yang kami miliki atau dapat kami akses.

1.3 For the purposes of this Policy, "processing" refers to any activity involving the use or collection of Personal Data, including its management, organisation, and storage.

Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly collect information from minors, nor do we permit them to use our services. Any information we discover to be associated with a minor will be deleted promptly upon discovery.

2. Data Pribadi Apa yang Kami Miliki tentang Anda

When you access our services, channels, or website, we collect personal data. We may also request specific personal data from you in certain situations.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. Tidak Ada Kewajiban untuk Mengungkapkan Informasi Pribadi

Anda tidak diwajibkan untuk menyediakan Data Pribadi kepada Kami. Namun, jika Anda memilih untuk tidak melakukannya, hal ini dapat menghambat Kami dalam menyediakan Layanan atau membatasi akses Anda ke situs web.

4. Data Pribadi yang Kami Kumpulkan

4.2 The information you provide is not personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Dasar Hukum dan Alasan Pemrosesan Data Pribadi

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more information about the processing carried out to protect legitimate interests.

5.4 Berikut adalah daftar alasan dan dasar hukum yang mungkin kami gunakan atas informasi yang Anda berikan kepada kami:

6. Transfer Data Pribadi kepada Pihak Ketiga

6.1 The Company may also share Personal Data with third-party service providers, including IP address hosting and storage providers, as well as user experience analytics services.

Anda juga dapat meminta kami untuk menyampaikan Data Pribadi tertentu milik Anda kepada platform trading pihak ketiga. Dalam situasi ini, Data Pribadi yang Anda berikan kepada Kami akan diteruskan kepada platform trading pihak ketiga yang bersangkutan. Penggunaan Data Pribadi Anda oleh pihak ketiga tersebut tunduk pada kebijakan privasi mereka. Data Pribadi Anda dapat dibagikan kepada lebih dari satu platform trading.

6.3 The Company may share Personal Data with affiliated entities or business partners where doing so provides resources necessary to enhance and improve the products and services offered to customers.

Where necessary to protect the rights or assets of third parties, the Company may disclose Personal Data to regulatory, local, or other relevant authorities.

6.5 We may also share your Personal Data with prospective investors or buyers, or with lenders to the Company or other entities within the corporate group, where a relevant transaction occurs (including the transfer or sale of assets belonging to the Company or other group entities), or as part of a merger, restructuring, consolidation, or insolvency involving the Company or any other business within the group.

7. Cookie dan Layanan dari Pihak Ketiga

7.1 Third-party services — such as advertising providers and analytics companies — may be used on our website. These companies may also employ cookies or similar technologies.

7.2 Cookie adalah file teks kecil yang disimpan di perangkat Anda setiap kali Anda mengunjungi situs web kami. Cookie digunakan untuk mengumpulkan informasi tentang preferensi dan kebiasaan penelusuran Anda, guna meningkatkan pengalaman pengguna, menyesuaikan produk dan layanan yang relevan, serta keperluan statistik dan analitik.

Some cookies we use are session cookies — temporarily stored on your device and deleted when you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies allow the Website to recognize you as a returning user and restore your access when you revisit.

Please note that some or all Website features and functions may not operate correctly if this occurs.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Penyimpanan Data Pribadi

Perusahaan akan menyimpan Data Pribadi Anda selama yang diperlukan untuk memenuhi tujuan pemrosesan sebagaimana dijelaskan dalam Kebijakan ini, atau untuk jangka waktu yang lebih lama sebagaimana diizinkan oleh hukum, peraturan, dan ketentuan yang berlaku.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.

We routinely review the Personal Data we hold to confirm it is no longer needed.

9. Transfer Internasional

Your personal data may be transferred to other countries, including to third-party countries or international organizations. The Company takes all necessary steps to protect your personal data and to ensure that those who handle it uphold your rights and have access to effective legal remedies.

9.3 The Company may provide information on the security measures in place to protect your Personal Data when transferred to third-party countries or international organizations. To request this information, email: support@kukuhjamin.com

10. Keamanan Data Pribadi

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or modification.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. We are not liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data — including, but not limited to, Personal Data exposed due to transmission errors, unauthorized third-party access, or other causes beyond our control.

10.3 Di mana kewajiban hukum atau kewajiban lain di luar kendali kami mengharuskan kami untuk mengungkapkan Data Pribadi Anda kepada pihak ketiga, seperti otoritas publik, kami tidak dapat mengendalikan keamanan yang diterapkan oleh pihak ketiga tersebut terhadap Data Pribadi Anda.

Transmitting personal data over the internet carries inherent security risks. We cannot guarantee the security of any personal data you send to us online.

11. Hyperlink ke Situs Web Pihak Ketiga

Links to third-party websites and applications may appear on this site. These platforms are not under the Company's oversight, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through those sites or applications.

When accessing any third-party website or application, review their privacy policy before deciding to use their services. Exercise caution before sharing any personal data with them.

12. Perubahan Kebijakan Ini

This Policy may be updated at any time. When changes are made, the revised Policy will be posted on our website.

12.2 Jika kami melakukan perubahan signifikan terhadap Kebijakan ini, kami akan memberi tahu Anda melalui metode yang kami anggap sesuai dan menerbitkan pengumuman di situs web kami.

12.3 Unless stated otherwise, any changes take effect upon publication of the revised Policy.

13. Hak Anda

13.1 You have the right to request that we verify the accuracy of your personal data, correct any errors, and delete any personal data we no longer need to retain. You may also restrict the scope of how your personal data is processed.

If you are a resident of the EEA, please refer to this page. These rights apply to the Personal Data you have provided. To exercise any of these rights, submit a request by emailing the address below.

13.3 Right of Access You may request verification of the Personal Data we process about you and, where applicable, access that data. We will provide an electronic copy of your Personal Data upon request and may charge a reasonable fee for additional copies. The right of access must not adversely affect the rights and freedoms of others. If a request would do so, we may decline or limit our response accordingly.

13.4 Right to Rectification The Company has the right to correct inaccurate Personal Data. You may request that incomplete Personal Data relating to you be corrected, taking into account the purposes for which it is processed.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you where that processing is based on our legitimate interests or those of a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with an obligation imposed by law required under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

13.6 Pembatasan pemrosesan Jika Anda khawatir tentang keakuratan Data Pribadi Anda, Anda dapat meminta Perusahaan untuk membatasi pemrosesannya. Jika pembatasan tersebut diterapkan, Data Pribadi hanya dapat disimpan dengan persetujuan Anda, untuk membuat, menjalankan, atau membela hak-hak hukum, untuk melindungi hak-hak individu alami lainnya, atau jika terdapat alasan yang menyangkut kepentingan publik yang signifikan di dalam Uni Eropa atau Negara Anggota.

13.7 Right to Data Portability Where processing is carried out by automated systems and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the Company. You may request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect any rights you hold under the right to erasure. The right to transfer data does not override the rights or freedoms of others.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on the legitimate interests of the Company or a third party, including profiling carried out on that basis. Where we can demonstrate compelling legitimate grounds for the processing, we may continue unless you can show that your rights, freedoms, or interests override those grounds, or that the processing is necessary for the establishment, exercise, or defence of legal claims. With respect to direct marketing, you have the right to object to the processing of your Personal Data at any time.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of your consent prior to that withdrawal. You have the right to lodge a complaint with your supervisory authority. You may also appeal to the supervisory authority established by your member state to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. EU law and the laws of member states may limit your rights with respect to your Personal Data, as described in section 13.

13.10 Kami akan memberikan informasi yang Anda minta sesuai dengan hak-hak Anda berdasarkan pasal 13 perjanjian ini dalam waktu satu bulan setelah menerima permintaan Anda. Jangka waktu tersebut dapat diperpanjang hingga dua bulan, tergantung pada sifat dan jumlah permintaan yang masuk. Apabila perpanjangan diperlukan, kami akan memberitahukan Anda beserta alasannya dalam waktu satu bulan setelah menerima permintaan Anda.

Sesuai ketentuan pasal 13 undang-undang, informasi yang Anda minta berdasarkan hak Anda di bawah pasal 13 akan tersedia tanpa biaya. Apabila permintaan tidak memiliki alasan yang jelas atau bersifat berlebihan—khususnya jika dilakukan secara berulang—Kami dapat mengenakan biaya yang wajar untuk menutupi biaya administrasi dalam memberikan informasi atau memproses tindakan yang diminta. Kami juga berhak untuk tidak mengambil tindakan apa pun atas permintaan tersebut.

13.12 If we have reasonable doubts about the identity of the person submitting a request on your behalf, we may ask that person to provide a reasonable means of verifying their identity.